General Questions all around the Doka Online Shop

Here you will find all the answers to your questions on all the Product sortiment that is available for you in the Doka Online Shop.


In this section you will find all the unanswered questions on the registration topic.

My Customer Account

The section "My Customer Account" mentions the most common questions about managing your personal account.


My Company - Role Management

Here you will find all your answers all around the role management and the section "My Company".


Here are the questions all around the section "Order".




Usage of Material on Jobsite

Material Returns

Material check


Return report

Material in used condition

Material Availability

Delivery & Self Pick up

Claims & Return Delivery

Here you will be informed about the claim management and return delivery procedure.

Saved Material List

This section will provide you with all of the information you need to know about " saved material list".

Technical Questions

Here you will find all the answers to important questions on technical issues.

You did not find your answer?

In case you we did not list your question we are pleased to help you.

Our Doka Online Service Team will be at your disposal.

Beáta Vrtělová
+420 284 001 311

Monday-Friday 07:00 a.m. - 15:30 p.m.

You can also use our contact form.